Thursday, November 12, 10:30-11AM EDT
During this conversation, we will discuss a three-pronged approach that organizations can adopt to build patient trust and rise to the challenges of health care consumerism as redefined by COVID-19.
Join us and learn to:
- Develop an effective and comprehensive data strategy
- Derive deep insights from robust quantitative and comment analyses
- Implement data-driven performance improvement using high-reliability principles
Press Ganey Associates
Joe Gallion is an Advisor with Press Ganey Associates, an organization whose mission for more than 35 years has been to support health care providers in understanding and improving care delivery across the entire continuum. In his role, Joe engages with client organizations to improve the overall patient experience by impacting outcomes, culture, and caregiver engagement.
Joe brings a varied background in healthcare improvement drawing from his work with academic research medical centers, regional health systems, critical access/rural hospitals, medical practices, and post-acute networks.