IPRO Hospital Quality Improvement Contractor (HQIC)

The IPRO HQIC supports participating hospitals by strengthening existing patient safety processes and facilitating quality improvement strategies to improve patient safety and reduce all cause harm.
Operating as the IPRO HQIC, IPRO is collaborating with the following technical assistance organizations: Healthcentric Advisors, Qlarant, Q3 Health Innovation Partners, Kentucky Hospital Association, and Superior Health Quality Alliance.
In addition, IPRO HQIC offer the expertise of the American Institutes for Research—nationally-recognized experts in patient and family engagement (PFE)—to support you in implementing PFE best practices. IPRO HQIC is also collaborating with Qsource—health equity experts—to support hospitals collecting race, ethnicity, and language data, and identifying disparities gaps in care.
We offer free, focused technical support targeting identified high-priority patient safety issues in rural hospitals, critical access hospitals, and acute care facilities serving vulnerable populations.
For More Information
Focus Areas
We will support engaged hospitals in improving efforts around key focus areas:
All Cause Harm Reduction

Highlighted Resource
What is All-Cause Harm? Why is it important? Take a deep dive into the eight priority focus areas and discover strategies to monitor compliance.
Looking for something else?
Check out our other resources!
Patient & Family Engagement

Highlighted Resource
Hospital Roadmap for Person and Family Engagement (PFE)
The American Institutes for Research (AIR) and the IPRO HQIC walk you through a Patient & Family Engagement (PFE) roadmap. Discover practical guidance to help your hospital implement five best practices PFE to improve patient safety and health equity.
Looking for something else?
Check out our other resources!
Health Equity

Looking for Resources?
Check out our resources from the Centers for Medicare & Medicaid Services, National Pressure Injury Advisory Panel, American Institutes for Research, Advancing Health Equity, and more.
Additional Areas of Focus
Select the focus areas below to view resources:
Health Equity

- Surgical Site Infection (SSI)
- Venous thromboembolism (VTE)
- Ventilator-Associated Events (VAE); IVAC, VAC, PVAP
- Falls/Immobility Injuries
- Airway Safety
- Diagnostic Error (Timeliness)
Approach
We invite hospitals to participate at their own pace. We will augment your existing patient safety processes and support your hospital’s efforts to be a high reliability organization, improve patient safety, and reduce all cause harm.
We support hospitals in improving care delivery systems affecting vulnerable populations through:
- Data Analytics & Benchmarking
- AHRQ Surveys on Patient Safety CultureTM
- Patient Safety Learning Collaborative
- IPRO HQIC Resource Library
- Peer-to-Peer Sharing Platform
- Interested in joining our Sharing Platform? Contact your state lead for more information!
- Quality Improvement Training
- Subject Matter Experts
We offer customized, data-driven, targeted technical assistance to meet the unique needs of your hospital. As the largest Medicare QIN-QIO in the country, IPRO brings vast knowledge of care coordination and emergency preparedness to the HQIC effort.
HQIC Events, Updates, and Top Resources
Hospital Health Equity Highlights: August 2023
CMS Releases October 2023 Public Reporting Hospital Data for Preview
Health Equity Hospital Highlights: July 2023 Issue
Health Equity Hospital Highlights: June 2023 Issue
Service Area
Our network includes 270 hospitals located in 12 states, sharing best practices in patient safety.

The IPRO HQIC Team
Our physician-led team consists of healthcare professionals experienced in supporting hospitals and health systems with:
- Reducing the burden of data submission with claims data and NHSN conferred rights.
- Identifying practical ways to engage patients, caregivers, families, and others in increasing quality and safety, improving outcomes, and reducing costs.
- An online community forum that offers an opportunity for your team to share and learn about innovative best practices in patient safety.