IPRO Hospital Quality Improvement Contractor (HQIC)

The IPRO HQIC supports participating hospitals by strengthening existing patient safety processes and facilitating quality improvement strategies to improve patient safety and reduce all cause harm.

Operating as the IPRO HQIC, IPRO is collaborating with the following technical assistance organizations: Healthcentric Advisors, Qlarant, Q3 Health Innovation Partners, Kentucky Hospital Association, and Superior Health Quality Alliance.

In addition, IPRO HQIC offer the expertise of the American Institutes for Research—nationally-recognized experts in patient and family engagement (PFE)—to support you in implementing PFE best practices. IPRO HQIC is also collaborating with Qsource—health equity experts—to support hospitals collecting race, ethnicity, and language data, and identifying disparities gaps in care.

We offer free, focused technical support targeting identified high-priority patient safety issues in rural hospitals, critical access hospitals, and acute care facilities serving vulnerable populations.

For More Information

Focus Areas

We will support engaged hospitals in improving efforts around key focus areas:

All Cause Harm Reduction

Highlighted Resource

All-Cause Harm Resource

What is All-Cause Harm? Why is it important? Take a deep dive into the eight priority focus areas and discover strategies to monitor compliance.

Looking for something else?

Check out our other resources!

Patient & Family Engagement

Highlighted Resource

Hospital Roadmap for Person and Family Engagement (PFE)

The American Institutes for Research (AIR) and the IPRO HQIC walk you through a Patient & Family Engagement (PFE) roadmap. Discover practical guidance to help your hospital implement five best practices PFE to improve patient safety and health equity.

Looking for something else?

Check out our other resources!

Health Equity

Looking for Resources?

Check out our resources from the Centers for Medicare & Medicaid Services, National Pressure Injury Advisory Panel, American Institutes for Research, Advancing Health Equity, and more.

Health Equity

  • Surgical Site Infection (SSI)
  • Venous thromboembolism (VTE)
  • Ventilator-Associated Events (VAE); IVAC, VAC, PVAP
  • Falls/Immobility Injuries
  • Airway Safety
  • Diagnostic Error (Timeliness)


We invite hospitals to participate at their own pace. We will augment your existing patient safety processes and support your hospital’s efforts to be a high reliability organization, improve patient safety, and reduce all cause harm.

We support hospitals in improving care delivery systems affecting vulnerable populations through:

We offer customized, data-driven, targeted technical assistance to meet the unique needs of your hospital. As the largest Medicare QIN-QIO in the country, IPRO brings vast knowledge of care coordination and emergency preparedness to the HQIC effort.

HQIC Events, Updates, and Top Resources

Service Area

Our network includes 270 hospitals located in 12 states, sharing best practices in patient safety.



Our physician-led team consists of healthcare professionals experienced in supporting hospitals and health systems with:

  • Reducing the burden of data submission with claims data and NHSN conferred rights.
  • Identifying practical ways to engage patients, caregivers, families, and others in increasing quality and safety, improving outcomes, and reducing costs.
  • An online community forum that offers an opportunity for your team to share and learn about innovative best practices in patient safety.