COVID-19 Workshop on August 27: Nursing Home Social Services and COVID-19

Thursday, August 27, 10:30-11AM EDT

Starting August 27, our COVID-19 Workshop Series will continue on alternating Thursdays, 10:30–11AM.

Join us to learn about the role of social services in nursing homes and how COVID-19 has impacted that role.

Learn about the:

  • Socio-demographic characteristics of people serving as social services directors
  • Connection between social service staffing and quality outcomes
  • National Nursing Home Social Work Network and its resources


Have specific questions?

Let us know and we’ll address them in our upcoming webinars. Email us at:

Our Speakers

Mercedes Bern-Klug, PhD, MSW, MA, director of the School of Social Work at the University of Iowa, is a gerontological social work researcher specializing in advance care planning and proxy medical decision-making in the context of advanced chronic illness. Much of her research pertains to the role of nursing home social workers’ involvement with families. She is the editor of, Transforming Palliative Care in Nursing Homes: The Social Work Role (Columbia University Press).

Jennifer Heston-Mullins, PhD, LISW is a Research Scholar with Scripps Gerontology Center at Miami University in Oxford, Ohio. Jennifer began her career as a state tested nurse aide and she has been a licensed social worker in the state of Ohio for 23 years. Her practice has included experience in adult protective services, hospice, home- and community-based care management, skilled nursing, rehabilitation discharge planning, and assisted living. Her research includes explorations of the experiences and roles of direct care workers; person-centered care; family caregiving; individual and family planning and decision-making; end-of-life values and decision-making; and program evaluation.

Amy Restorick Roberts, PhD, LSW, is an Associate Professor in Family Science and Social Work at Miami University and a Research Fellow at the Scripps Gerontology Center in Oxford, Ohio.  With nearly a decade of experience working in a continuing care retirement community, she continues to strive to improve the quality of life of older people and strengthen systems of long-term care services and supports.