Small Talks: HEOA Knowledge Builders Series, Category II: Data Collection Training

In this session, we’ll discuss best practices for training your workforce on how to collect accurate, patient self-reported demographic data in a way that increases patient comfort and staff confidence.

• Share different options and best practices for training staff on the accurate collection of patient self-reported REaL and other demographic data.
• Understand how to evaluate the effectiveness of workforce training to ensure staff demonstrate competency.
• Share helpful resources.