This Learning Toolbox focuses on cultural and linguistic competency and their importance for helping to eliminate disparities in the delivery of quality healthcare. The includes useful links to articles, tools, and resources.
General Resources
Resources for Clinicians
Resources for Hospitals
- Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals
- Re-Engineered Discharge (RED) Toolkit
- Health Equity, Diversity & Inclusion Measures for Hospitals and Health System Dashboards
- Becoming a Culturally Competent Health Care Organization
National CLAS Standards
Limited English Proficiency (LEP)
- Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals
- When Patients and Providers Speak Different Languages
- Journal Article: Association Between Limited English Proficiency and Understanding Prescription Labels Among Five Ethnic Groups in California
- MLA Language Map
- LEP.gov
- I Speak…
Deaf & Hard of Hearing Populations
Blind & Low Vision Populations
- Improving Communication Access for Individuals Who Are Blind or Have Low Vision
- Disability Rights Resources for People with Vision Loss
- ADA Checklist: Health Care Facilities and Service Providers Ensuring Access to Services and Facilities by Patients Who Are Blind, Deaf-Blind, or Visually Impaired
- How to Interact with A Person Who is Visually Impaired
Health Resources in Other Languages
Medical Interpreter Organizations
Workforce Diversity
Online Training Programs
- Physician’s Practical Guide to Culturally Competent Care
- Certificate in Diversity Management in Health Care (CDM)
- TeamSTEPPS Enhancing Safety for Patients With Limited English Proficiency Module
- Think Cultural Health
- Cultural Competence in Healthcare
- Language Access and the Law: Caring for the LEP Patient