IPRO HQIC

IPRO Hospital Quality Improvement Contractor (HQIC)

While the IPRO HQIC no longer exists, its resources remain. Find them here.

The IPRO HQIC supported participating hospitals by strengthening existing patient safety processes and facilitating quality improvement strategies to improve patient safety and reduce all cause harm.

Operating as the IPRO HQIC, IPRO was collaborating with the following technical assistance organizations: Healthcentric Advisors, Qlarant, Q3 Health Innovation Partners, Kentucky Hospital Association, and Superior Health Quality Alliance.

In addition, IPRO HQIC offered the expertise of the American Institutes for Research—nationally-recognized experts in patient and family engagement (PFE)—to support in implementing PFE best practices. IPRO HQIC also collaborated with Qsource—health equity experts—to support hospitals in collecting race, ethnicity, and language data, and identifying disparities gaps in care.

We offered free, focused technical support targeting identified high-priority patient safety issues in rural hospitals, critical access hospitals, and acute care facilities serving vulnerable populations.

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Focus Areas

We supported engaged hospitals in improving efforts around key focus areas:

All Cause Harm Reduction

Highlighted Resource

All-Cause Harm Resource

What is All-Cause Harm? Why is it important? Take a deep dive into the eight priority focus areas and discover strategies to monitor compliance.


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Patient & Family Engagement

Highlighted Resource

Hospital Roadmap for Person and Family Engagement (PFE)

The American Institutes for Research (AIR) and the IPRO HQIC walk you through a Patient & Family Engagement (PFE) roadmap. Discover practical guidance to help your hospital implement five best practices PFE to improve patient safety and health equity.


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Health Equity

Looking for Resources?

Check out our resources from the Centers for Medicare & Medicaid Services, National Pressure Injury Advisory Panel, American Institutes for Research, Advancing Health Equity, and more.

Health Equity

  • Surgical Site Infection (SSI)
  • Venous thromboembolism (VTE)
  • Ventilator-Associated Events (VAE); IVAC, VAC, PVAP
  • Falls/Immobility Injuries
  • Airway Safety
  • Diagnostic Error (Timeliness)


Approach

We invited hospitals to participate at their own pace. We augmented your existing patient safety processes and supported hospitals’ efforts to be high-reliability organizations, improve patient safety, and reduce all cause harm.

We supported hospitals in improving care delivery systems affecting vulnerable populations through:

We offered customized, data-driven, targeted technical assistance to meet the unique needs of hospitals. As the largest Medicare QIN-QIO in the country, IPRO brings vast knowledge of care coordination and emergency preparedness to the HQIC effort.


HQIC Events, Updates, and Top Resources


Service Area

Our network included 270 hospitals located in 12 states, sharing best practices in patient safety.

IPRO HQIC Map

The IPRO HQIC Team

Our physician-led team consisted of healthcare professionals experienced in supporting hospitals and health systems with:

  • Reducing the burden of data submission with claims data and NHSN conferred rights.
  • Identifying practical ways to engage patients, caregivers, families, and others in increasing quality and safety, improving outcomes, and reducing costs.
  • An online community forum that offers an opportunity for teams to share and learn about innovative best practices in patient safety.