IPRO HQIC

IPRO Hospital Quality Improvement Contractor (HQIC)

Table of Contents

1. IPRO Hospital Quality Improvement Contractor (HQIC)
2. Focus Areas
3. Approach
5. Service Area
6. The IPRO HQIC Team

The IPRO HQIC ended in September 2024.

Through this work, the IPRO HQIC supported participating hospitals by strengthening existing patient safety processes and facilitating quality improvement strategies to improve patient safety and reduce all cause harm.

Operating as the IPRO HQIC, IPRO collaborated with the following technical assistance organizations: Healthcentric Advisors, Qlarant, Q3 Health Innovation Partners, Kentucky Hospital Association, and Superior Health Quality Alliance.

In addition, IPRO HQIC offered the expertise of the American Institutes for Research—nationally-recognized experts in patient and family engagement (PFE)—to support in implementing PFE best practices. IPRO HQIC also collaborated with Qsource—health equity experts—to support hospitals in collecting race, ethnicity, and language data, and identifying disparities gaps in care.

We offered free, focused technical support targeting identified high-priority patient safety issues in rural hospitals, critical access hospitals, and acute care facilities serving vulnerable populations.

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Focus Areas

We supported engaged hospitals in improving efforts around key focus areas:

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Approach

We invited hospitals to participate at their own pace. We augmented your existing patient safety processes and supported hospitals’ efforts to be high-reliability organizations, improve patient safety, and reduce all cause harm.

We supported hospitals in improving care delivery systems affecting vulnerable populations through:

• Data Analytics & Benchmarking  
• AHRQ Surveys on Patient Safety Culture^TM
• Patient Safety Learning Collaborative 
• The IPRO HQIC Resource Library
• Peer-to-Peer Sharing Platform
• Quality Improvement Training
• Subject Matter Experts

We offered customized, data-driven, targeted technical assistance to meet the unique needs of hospitals. As the largest Medicare QIN-QIO in the country, IPRO brings vast knowledge of care coordination and emergency preparedness to the HQIC effort.

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Service Area

Our network included 270 hospitals located in 12 states, sharing best practices in patient safety.

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The IPRO HQIC Team

Our physician-led team consisted of healthcare professionals experienced in supporting hospitals and health systems with:

• Reducing the burden of data submission with claims data and NHSN conferred rights.
• Identifying practical ways to engage patients, caregivers, families, and others in increasing quality and safety, improving outcomes, and reducing costs.
• An online community forum that offers an opportunity for teams to share and learn about innovative best practices in patient safety.