Health Equity Organizational Assessment (HEOA) Knowledge Builders Series

Four handprints in different colors with the text that says Health Equity

Eliminating health disparities requires a commitment to collecting meaningful patient demographic data that healthcare organizations can use to better understand their patient populations and community, and assess their needs. The HEOA can help identify opportunities for improvement in an organization’s ability to collect, validate, and stratify patient demographic data, and implement and monitor interventions to address disparities.

There is still time for your facility to complete an HEOA assessment and receive a report categorizing your facility’s results. Please contact your QIN-QIO or HQIC QI Advisor for more information.

Each 30-minute knowledge builder session will be interactive and feature guest speakers from facilities who completed an HEOA to share best practices, lessons learned and answer questions from participants.

Date & RegistrationHealth Equity Organizational Assessment (HEOA) Knowledge Builders Series Topic
May 19 & 25 (repeat)Introducing the Health Equity Organizational Assessment (HEOA)
According to an IHI 2021 poll, C-Suite leaders stated the top barrier to advancing health equity is inconsistent collection of equity-related patient data. The HEOA helps organizations assess their ability to collect, validate, and stratify patient demographic data and to take action to eliminate disparities. CMS endorses the HEOA as a valuable tool that can promote health equity.
June 16HEOA Category I: Data Collection
In this session, we’ll discuss best practices for implementing a standardized procedure for collecting patient self-reported race, ethnicity, and language (REaL) data, and additional demographic data such as SO/GI, disability status, and social determinants of health factors. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants.
June 23Category II: Data Collection Training
In this session, we’ll discuss best practices for training your workforce on how to collect accurate, patient self-reported demographic data in a way that increases patient comfort and staff confidence. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants.
June 30Category III: Data Validation
In this session, we’ll discuss how to implement a standardized process to evaluate the accuracy and completeness of self-reported patient REaL and other demographic data. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants
July 7Category IV: Data Stratification
In this session, we’ll discuss best practices for stratifying safety, quality and/or outcome measures by patient REaL and other demographic data to identify and address disparities. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants.
July 14Category V: Communicating Patient Demographic Findings
In this session, we’ll discuss the importance of and ways to communicate the results of stratified measures for patient populations across your organization. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants.
July 21Category VI: Addressing & Resolving Gaps in Care
In this session, we’ll discuss best practices for implementing interventions to resolve differences in patient safety, quality and outcomes among identified populations. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants.
July 28Category VII: Organizational Infrastructure & Culture
In this session, we’ll discuss how to establish an organizational culture and infrastructure to support care delivery that is equitable for all patient populations. Guest speakers from facilities that scored high in this category will share their experiences and field questions from participants.
Aug 4HEOA Educational Series Recap
In this sessions, we’ll recap the HEOA training and open the session to discussion and Q&A.