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Small Talks: HEOA Knowledge Builders Series, Category VII: Organizational Infrastructure & Culture
July 28 @ 12:00 pm
In this session, we’ll discuss how to establish an organizational culture and infrastructure to support care delivery that is equitable for all patient populations.
- Learn how to implement a standardized process to train the workforce to deliver culturally and linguistically appropriate services.
- Explain the importance of naming an individual (or individuals) with leadership responsibility and accountability for health equity efforts.
- Understand the importance of engaging with clinical champions, patients and families and/or community partners to reduce health disparities.
- Learn how to establish written policies, protocols, pledges or strategic planning documents to show organizational commitment a culture of equity.
- Share helpful resources.