IPRO QIN-QIO Webinar on Dec 9: Supporting Safe Transitions During COVID-19

Group of healthcare workers talking outside

December 9, 11-11:45 AM EDT

Partnerships are critical to ensure a patient’s safe transition of care—especially during a public health emergency.

Eight months into the COVID-19 pandemic, an adequate PPE supply and access to testing are essential but not always enough. Equally important are our partnerships with providers of healthcare in our community.

This virus serves as a wake-up call. Let’s strengthen relationships and tackle challenges in a more committed, enduring way. Explore how Community Coalition Leaders connected with partners across the continuum to collectively address COVID-19 challenges.


Discover ways to:

  • Harness the power of provider coalitions
  • Establish a COVID-19 focused coalition
  • Tackle critical areas as a coalition

Invite Your Community Partners

Share our flyer with your partners to ensure your community is engaged in this webinar.

Our Speakers

Karen L. DeSantis, MSN, RN
Performance Manager
Post-Acute Services
Yale New Haven Health System

Karen DeSantis is a Performance Manager for Post-Acute Care Services at Yale New Haven Health System in New Haven, Connecticut. 

She is a Six-Sigma Greenbelt with over 14 years of experience in quality and safety. Her clinical background includes home care, skilled nursing facility, and inpatient care management.

Ms. DeSantis holds a master’s degree in nursing administration from Sacred Heart University and a Bachelor’s of Science degree in nursing.

Nicole Garabedian, MSN, RN
Director of Clinical Operations and Throughput
Integrated Care Department
Lawrence General Hospital

Nicole Garabedian is the Director of Clinical Operations and Throughput at Lawrence General Hospital in Lawrence, Massachusetts.

She has been with Lawrence General since 2012. In her most current role, she oversees the Hospital Operations Center, Integrated Care Department, and Post-Acute Network. With over 12 years of healthcare experience, she has knowledge of pediatric and adult medical surgical nursing, sexual assault nursing, care management, utilization review, transitions of care, accountable care organizations, bundle payment programs, clinical operations, and patient throughput.

Ms. Garabedian holds a master’s degree in forensic nursing from Boston College and a bachelor’s degree in nursing from Salem State College.

Margie Hackett, BSN, RN
Transition Guide Nurse Manager
Care Coordination/Readmissions
Suburban Hospital, a member of Johns Hopkins Medicine

Margie Hackett is the Transition Guide Nurse Manager at Suburban Hospital, a member of Johns Hopkins Medicine, located in Bethesda, Maryland.

She works on improving transitions of care from the hospital to home, skilled nursing, home health, or back to the community using evidence-based care, patient and caregiver education, enhanced communications, and stronger connections with receiving providers and community-based organizations.

Ms. Hackett has a bachelor’s degree in nursing from University of Maryland. She is a certificate holder as a guided care nurse from Johns Hopkins Nursing, and is board certified in gerontology by the American Nurses Credentialing Center.