Tuesday, October 6, 1-2PM EDT
Part of the Telehealth Practice Innovations During the COVID-19 Pandemic Webinar Series
On October 6, our speakers discussed the impact telehealth has on care transitions.
First, Kelly Baxter, DNP, FNP-BC, ACHPN shared how a Palliative Care Telehealth Pilot helped meet a nursing home’s needs.
Next, Roger Herr, Vice President of Acute Care at Visiting Nurse Service of New York, shared how his home health agency used telehealth to assist with communication and care coordination to minimize patient and staff exposure.
Kelly Baxter, DNP, FNP-BC, ACHPN is a nurse practitioner who has been working in palliative care for more than a decade. Her most recent position was with Third Eye Health, the nation’s largest post-acute telehealth provider. She served as the Director of Clinical Compliance and Quality Metrics, as well as the Clinical Coordinator for the Supportive Care Team. In her role, Kelly developed a palliative care telehealth pilot program which ran in eight Rhode Island Nursing facilities. Prior to this position, she worked for Care New England Health System and was instrumental in developing an inpatient palliative consult service across four hospitals. Kelly is on the Plenary Assembly for the National POLST as the Rhode Island representative. She serves as the State Ambassador for the Hospice and Palliative Care Nurses Association and sits on the End of Life Coalition in Rhode Island.
Roger Herr is a native New Yorker and has worked in a variety of post-acute care roles in NYC and the west coast. In his career, Roger has worked as a clinician, manager, director, vice president positions and regulatory site visitor. Roger has returned to VNSNY after 15 years and is currently Vice President at Visiting Nurse Service of New York (VNSNY), which is a large home care agency in NYC region. Prior to that, he was Vice President of Quality in a long term health plan in NYC overseeing Quality, Utilization Management, Complaints, Appeals and Fair Hearings. Additionally Roger spent three years working in a data benchmarking organization, with various national clinical and public reporting data sets. In the last decade he has served on multiple CMS and NQF Technical Expert Panels including the CMS Technical expert panel on hospice public reporting and National Quality Forum (NQF) Post-Acute Care Mapping, a five year appointment affecting measures and reporting effecting all providers. Roger has worked at several large home care and other post-acute care providers on the east and west coasts including freestanding, integrated and publicly traded. With COVID-19 Roger was on the VNSNY team who developed home health Virtual Visits criteria (including clinical and patient engagement), tools for clinician implementation and documentation to assure patient, clinician and regulatory needs addressed.