In this session, we’ll discuss best practices for training your workforce on how to collect accurate, patient self-reported demographic data in a way that increases patient comfort and staff confidence. Share different options and best practices for training staff on the accurate collection of patient self-reported REaL and other demographic data. Understand how to evaluate […]

In this session, we’ll discuss how to implement a standardized process to evaluate the accuracy and completeness of self-reported patient REaL and other demographic data. Share best practices for implementing a system-wide, standardized process for data validation. Understand to evaluate and address system level issues throughout evaluation processes to continually improve the collection of patient […]

In this session, we’ll discuss best practices for stratifying safety, quality and/or outcome measures by patient REaL and other demographic data to identify and address disparities. Learn how to identify one or more safety, quality and outcomes metrics to use to help uncover disparities. Understand how to stratify groups to examine differences in quality and […]

In this session, we’ll discuss the importance of and ways to communicate the results of stratified measures for patient populations across your organization. Discuss various reporting mechanisms for routinely communicating patient outcome measures, and the intended audiences. Learn how communicating patient demographics findings promote transparency and accountability in your organization. Share helpful resources

In this session, we’ll discuss best practices for implementing interventions to resolve differences in patient safety, quality and outcomes among identified populations. Learn how to engage multidisciplinary teams to develop interventions to address identified health disparities. Understand how to develop and pilot test interventions to address identified health disparities. Learn how to establish a process […]

In this session, we’ll discuss how to establish an organizational culture and infrastructure to support care delivery that is equitable for all patient populations. Learn how to implement a standardized process to train the workforce to deliver culturally and linguistically appropriate services. Explain the importance of naming an individual (or individuals) with leadership responsibility and […]

In this sessions, we’ll recap the HEOA training and open the session to discussion and Q&A. Review the available resources. Discuss if the HEOA will be re-administered and the frequency. Discuss technical assistance needs. Open the session for final Q&A