
Outpatient clinical practices, including physician offices, group practices, and community clinics, are essential for the care of millions of Americans. Preventative screenings and chronic disease management are vital to keep patients healthy and reduce avoidable hospitalizations.
Workforce shortages, rising costs, emerging diseases, and disaster and emergency events place outpatient clinical practices under increasing pressure to deliver high-quality, patient-centered care. Maintaining excellence in this environment demands expert support, data-driven strategies, adoption of new technologies, and strong partnerships.
If invited to participate in CMS’s 13th Statement of Work (SOW) initiative to improve Medicare beneficiaries’ healthcare outcomes, your practice can receive no-cost, hands-on support from experienced quality improvement advisors who will work directly with your team to:
- Receive direct, no-cost support in reviewing your progress across the four MIPS categories—Quality, Promoting Interoperability, Improvement Activities, and Cost—and identify areas for quick impact
- Implement proven, evidence-based clinical and operational best practices
- Enhance patient and family engagement and satisfaction
- Improve clinical and process outcomes
- Support high standards of quality and safety
Join us. Let the Mid-Atlantic CMS QIN-QIO (Region 2) help you advance your facility’s goals with personalized assistance designed to drive measurable, lasting improvements in care.
Organizational Benefits
Our support is designed to help you deliver better care, strengthen operations, and improve patient outcomes. Focus areas include:
- Prevention and Chronic Disease Management: Promoting disease prevention (optimizing adult immunization status) and chronic condition management for the following: hypertension, type 2 diabetes, and chronic kidney disease (kidney health evaluation and nephrologist referral).
- Behavioral Health and Chronic Pain Management: Improving access to and the quality of behavioral health care (e.g., depression and suicide prevention, substance use disorders, chronic pain).
- Patient Safety: Reducing adverse drug events and improving risk assessments and plans of care for falls.
- Care Coordination: Reducing hospital readmissions and emergency department visits.

Let’s Collaborate
Gain access to essential tools and expert support to strengthen your quality improvement efforts.
- Customized Data Dashboards: Leverage outpatient clinical practice-specific data to track performance, identify trends and create comparative benchmarking data at the practice, state, and region levels to guide targeted quality improvement strategies.
- Evidence-Based Interventions: As active partners, our goal is to meet you where you are in your quality improvement journey. We will assist with implementing data-driven solutions to improve process and clinical outcomes.
- Tailored Assistance: Receive individual or group support from experienced quality improvement advisors and subject matter experts who will work directly with your team to address your specific challenges.
- Collaborative Learning: Connect with other clinical outpatient practices to share best practices, learn from peer experience, and strengthen your practice’s approach to patient-centered care. You’ll have access to online learning modules and toolkits designed to support staff development and build quality improvement capacity.
When you agree to participate, a quality improvement advisor will be assigned to you to provide technical assistance tailored to your specific needs.
To get started, email QIN-QIOR2@ipro.org