Quality Improvement Initiative

Under the Quality Improvement Organization (QIO) Program, Beneficiary and Family Centered Care-QIOs (BFCC-QIOs) help with quality of care complaints and appeals.

Livanta

Learn more: www.livantaqio.com

Call: (888) 396-4646

  • Delaware
  • District of Columbia
  • Maryland

Call: (866) 815-5440

  • New Jersey
  • New York
  • Ohio

KEPRO

Learn more: www.keproqio.com

Call: (888) 319-8452

  • Connecticut
  • Maine
  • Massachusetts
  • New Hampshire
  • Rhode Island
  • Vermont