Patients, Families, & Caregivers

We serve 20% of the nation’s Medicare beneficiaries in New England, New York, New Jersey, Ohio, Delaware, Maryland, and the District of Columbia.

We collaborate with healthcare providers, community organizations, and patients and families to ensure high-quality, safe, and effective healthcare for Medicare beneficiaries.

Focus Areas

  • Behavioral Health & Opioids
  • Improving Transitions of Care Between Healthcare Settings
  • Chronic Disease Self-Management Education
  • Improving Patient Safety in Hospitals
  • Immunizations and Vaccines
  • Nursing Home Quality Improvement
  • Patient Safety

Patient & Family Advisory Councils (PFACs)

Click on the emblem to find out how you can be part of IPRO’s work to improve quality of care, the patient experience, and patient outcomes.